Rona

1. Community
2. Support Forum
3. uploading files to Box

Hi there,  Welcome to Box Community and glad to assist! If you are having trouble uploading files or folders to Box, please try the following troubleshooting steps: Make sure that your web browser...

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• Rona
• December 26, 2024 20:35
• 0 votes

1. Community
2. Support Forum
3. Two Factor Backup Codes

Hi Jake,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 24, 2024 21:11
• 0 votes

1. Community
2. Support Forum
3. Grant credentials are invalid

Hi Dinesh,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 24, 2024 21:07
• 0 votes

1. Community
2. Support Forum
3. Authorize section is not enabled for free account to authorize the apps

Hi Sai,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your Integrations-specific queries. To post your inquiry, please use this link and click 'Box Platfo...

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• Rona
• December 24, 2024 21:05
• 0 votes

1. Community
2. Support Forum
3. strong password required

Hi Allyson, Welcome to Box Community and glad to assist! To address your issue, try to reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the e...

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• Rona
• December 24, 2024 21:03
• 0 votes

1. Community
2. Support Forum
3. Lost files after organization change

Hi Hafsah,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner...

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• Rona
• December 24, 2024 21:01
• -1 votes

1. Community
2. Support Forum
3. Issues accessing Primary Admin account

Hi Gregory,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 24, 2024 20:58
• 0 votes

1. Community
2. Support Forum
3. Recover accidentally deleted files

Hi there,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner ...

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• Rona
• December 24, 2024 20:57
• 0 votes

1. Community
2. Support Forum
3. Can free account use API to download file from box?

Hi there,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your API-related queries. To post your inquiry, please use this link and click 'Box Platform.' Tha...

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• Rona
• December 24, 2024 20:54
• 0 votes

1. Community
2. Support Forum
3. Add a user with an existing account

Hi Nicolas,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• December 24, 2024 20:53
• 0 votes