Rona

1. Community
2. Support Forum
3. Not receiving the verification email

Hi Philip, Welcome to Box Community and glad to assist! It appears that your email addresses aren't registered on Box for you to receive a verification email. At this rate, please try to sign up fo...

• View comment
• Rona
• December 23, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. External Deactivated User

Hi Samantha,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 23, 2024 21:16
• 0 votes

1. Community
2. Support Forum
3. Byte av administratör

Hi Steve, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

• View comment
• Rona
• December 23, 2024 21:14
• 0 votes

1. Community
2. Support Forum
3. reset 2fa

Hi Rob,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

• View comment
• Rona
• December 23, 2024 20:10
• 0 votes

1. Community
2. Support Forum
3. Missing folder

Hi Kenna,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• December 20, 2024 23:37
• 0 votes

1. Community
2. Support Forum
3. Box Drive support for ARM devices

Hi Ryan,  Welcome to Box Community and glad to assist!  As of this writing, Box Drive is not supported on ARM-based Windows PCs and nothing we can confirm yet if this feature will be made available...

• View comment
• Rona
• December 20, 2024 23:31
• 0 votes

1. Community
2. Support Forum
3. Need to change my primary email address

Hi Patti,  Welcome to Box Community and glad to assist!  You can change your primary email address to keep all your folders and files. Here's what you can do:  To add an email address: Log in to t...

• View comment
• Rona
• December 20, 2024 23:22
• 0 votes

1. Community
2. Support Forum
3. Verify Your Email Link not Working

Hi Webber,  Welcome to Box Community and glad to assist!  We can't resend your verification email, however you can generate a new link to setup your password.  Visit https://app.box.com/reset and ...

• View comment
• Rona
• December 20, 2024 23:13
• 0 votes

1. Community
2. Support Forum
3. ADMIN ROLE

Hi there,  Welcome to Box Community and glad to assist!  As the current Box admin of a Business or Enterprise account, you can change the Admin role to another managed user account. Requirements ...

• View comment
• Rona
• December 20, 2024 23:00
• 0 votes

1. Community
2. Support Forum
3. I have an account already, but my enterprise admin cannot add me to our corporate account

Hi Hank,  Welcome to Box Community and glad to assist!  We'd love to help address your concern joining a Box corporate account. For you to submit a support ticket, please reach out to your Box Admi...

• View comment
• Rona
• December 20, 2024 22:54
• Edited
• 0 votes