Rona

1. Community
2. Support Forum
3. watermark not working

Hi Jesper, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 24, 2024 14:24
• 0 votes

1. Community
2. Support Forum
3. SSO Migration

Hi Blake,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 24, 2024 14:22
• 0 votes

1. Community
2. Support Forum
3. Link to Box from Support

Hi Roy,  Welcome to Box Community and glad to assist!  As of this writing, we don't have a direct link in support.box.com that'll take you to the Box website.  Please note that this site (support.b...

• View comment
• Rona
• October 23, 2024 22:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Creating Account in Error

Hi Jonathan,  Welcome to Box Community and glad to assist! To address your query, please contact our Cancellation team via cancel@box.com or open a new ticket through Box Support.  We'd love to fur...

• View comment
• Rona
• October 23, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. No email received to reset password.

Hi Fortunato,  Welcome to Box Community! I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user's email client r...

• View comment
• Rona
• October 23, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. User Can't create a folder

Hi there,  Welcome to Box Community and glad to assist!  It seems that managed users are unable to create their folder due to your Enterprise's setting.  To verify, go over to Admin Console> Enterp...

• View comment
• Rona
• October 23, 2024 21:26
• Edited
• 0 votes

1. Community
2. Support Forum
3. Google Sign On and Strong Password Requirement

Hi Joshua, Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated wit...

• View comment
• Rona
• October 23, 2024 21:13
• 0 votes

1. Community
2. Support Forum
3. linux client please?

Hi Minhaj,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• View comment
• Rona
• October 23, 2024 21:11
• 0 votes

1. Community
2. Support Forum
3. Deleted folder - Not possible to restore it

Hi Andrea,  Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• View comment
• Rona
• October 23, 2024 21:09
• 0 votes

1. Community
2. Support Forum
3. Uploading Errors

Hi Emily,  Welcome to Box Community and glad to assist!  To get a closer look, can you attach a screenshot of your upload error? We'd love to further assist!

• View comment
• Rona
• October 23, 2024 20:09
• 0 votes