Rona

1. Community
2. Support Forum
3. Box doesn't work on pc

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 18, 2024 19:13
• 0 votes

1. Community
2. Support Forum
3. Cancel

Hi Lon,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thanks...

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• Rona
• September 18, 2024 19:09
• 0 votes

1. Community
2. Support Forum
3. Search Defaults

Hi Thomas,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 22:04
• 0 votes

1. Community
2. Support Forum
3. Storage Space - Not full but can't upload

Hi Margaret,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 22:03
• 0 votes

1. Community
2. Support Forum
3. Storage suddenly full & not recalculating after stuff is removed

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 22:01
• 0 votes

1. Community
2. Support Forum
3. Used reported space is not correct

Hi Giulia,  Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may t...

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• Rona
• September 17, 2024 21:43
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage space

Hi Andrii,  Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may t...

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• Rona
• September 17, 2024 21:41
• 0 votes

1. Community
2. Support Forum
3. Box showing full but isn't

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• September 17, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. Missing Files and Document

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 21:37
• 0 votes

1. Community
2. Support Forum
3. Files Disappeared

Hi Will,  Welcome to Box Community and glad to assist! Due to your upgrade, your Box contents will be inaccessible during this transition.  This activity may last up to 24 hours and if it goes beyo...

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• Rona
• September 17, 2024 21:35
• 0 votes