Rona

1. Community
2. Support Forum
3. Adding existing users

Hi Robin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 21:09
• 0 votes

1. Community
2. Support Forum
3. Cant set password

Hi Chloe, Welcome to Box Community and glad to assist! To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with ...

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• Rona
• September 09, 2024 21:06
• 0 votes

1. Community
2. Support Forum
3. Unable to receive email to reset password

Hi Ana,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 21:00
• 0 votes

1. Community
2. Support Forum
3. cant access files from the box.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• September 09, 2024 20:57
• 0 votes

1. Community
2. Support Forum
3. free space after deleting trash

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 20:55
• 0 votes

1. Community
2. Support Forum
3. Cancel Free Trial

Hi Beau,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console >...

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• Rona
• September 09, 2024 20:50
• 0 votes

1. Community
2. Support Forum
3. Co-Administrator

Hi Colin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 20:48
• 0 votes

1. Community
2. Support Forum
3. Searching in Box Now More Tedious

Hi Kathy,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 20:33
• 0 votes

1. Community
2. Support Forum
3. New Phone Number to Update 2FA

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 20:31
• 0 votes

1. Community
2. Support Forum
3. Again they have no reset my storage. says im out but i am not

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 09, 2024 19:59
• 0 votes