Rona

1. Community
2. Support Forum
3. nearing my storage limit

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 31, 2024 20:48
• 0 votes

1. Community
2. Support Forum
3. Deleted folder not available in trash

Hi Johnny,  Welcome to Box Community and happy to assist! As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Serv...

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• Rona
• July 31, 2024 20:46
• 0 votes

1. Community
2. Support Forum
3. Confirmation email not received

Hi Laurent,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 31, 2024 20:39
• 0 votes

1. Community
2. Support Forum
3. cancel trial

Hi Steve,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum...

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• Rona
• July 31, 2024 20:36
• 0 votes

1. Community
2. Support Forum
3. Current storage display status (trash is empty)

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 31, 2024 20:27
• 0 votes

1. Community
2. Support Forum
3. User invitation not received

Hi Lorna,  Welcome to Box Community and glad to assist!  If you’ve invited a user to collaborate on one of your folders but didn't receive a notification. You can have him check the following: Che...

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• Rona
• July 31, 2024 20:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Zero files on drive but error "reached storage limit"

Hi there,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 31, 2024 20:04
• 0 votes

1. Community
2. Support Forum
3. Merge two accounts

Hi Zeus,  Welcome to Box Community and glad to assist!  As of this writing, you can't merge free personal accoount(s). Meanwhile, can you elaborate the issue with your older account?  We'd love to ...

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• Rona
• July 31, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Renaming files sent through file request

Hi Sumit,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 31, 2024 19:42
• 0 votes

1. Community
2. Support Forum
3. Managed user not receiving confirmation email to activate account

Hi Mafalda,  Welcome to Box Community!  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 30, 2024 22:17
• 0 votes