Rona

1. Community
2. Support Forum
3. Login problem with box app

Hi there,  Welcome to Box Community and glad to assist!  For more context, could you confirm your Box App's version and your Operating System?  We'd love to further assist! 

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• Rona
• July 04, 2024 14:50
• 0 votes

1. Community
2. Support Forum
3. Storage Full

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 04, 2024 14:46
• 0 votes

1. Community
2. Support Forum
3. No access to Non-Private Custom URL

Hi Georgi,  Welcome to Box Community and glad to assist!  Make sure you have enabled this functionality through 'Admin Console> Enterprise Settings> Content & Sharing.' Select the check box to ena...

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• Rona
• July 04, 2024 14:42
• 0 votes

1. Community
2. Support Forum
3. Keeping a local offline version of synced files

Hi Peter,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 04, 2024 14:24
• 0 votes

1. Community
2. Support Forum
3. Verify Email has expired

Hi Carolyn,  Welcome to Box Community and glad to assist!  If your confirmation has expired, you can generate a new link through password reset. Which will supply you the link to get started with B...

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• Rona
• July 04, 2024 14:21
• 0 votes

1. Community
2. Support Forum
3. Storage Space Incorrect

Hi there,  Welcome to Box Community!  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• July 04, 2024 14:18
• 0 votes

1. Community
2. Support Forum
3. Refund Request

Hi Emmanuel,  Welcome to Box Community and glad to assist!  As for your refund query, you may contact our dedicated team through cancel@box.com. Rest assured that a member of our team will get in t...

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• Rona
• July 04, 2024 14:14
• 0 votes

1. Community
2. Support Forum
3. My Box is full even though i deleted and emptied trash.

Hi Muhanad,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 03, 2024 23:04
• 0 votes

1. Community
2. Support Forum
3. Deleting Managed Users

Hi Mya,  Welcome to Box Community and glad to assist!  If the user was deleted without transferring their contents, all files and folders they own will be deleted. However, files or fo...

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• Rona
• July 03, 2024 22:56
• 0 votes

1. Community
2. Support Forum
3. Change account owner

Hi Gabby,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• July 03, 2024 22:32
• 0 votes