Rona

1. Community
2. Support Forum
3. Box Slowing and Crashing InDesign

Hi Lucie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 26, 2024 21:39
• 0 votes

1. Community
2. Support Forum
3. Reported storage usage is incorrect

Hi CK,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. Restore deleted files by an editor

Hi Dirk,  Welcome to Box Community and glad to assist! Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the ...

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• Rona
• June 26, 2024 21:25
• 0 votes

1. Community
2. Support Forum
3. I can't seem to get the pop up '"go live" to disappear on RHS of admin screen

Hi Helen,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum.  We'd love t...

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• Rona
• June 26, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. Simple question about Box public folder

Hi Kathleen,  Welcome to Box Community and glad to assist! Are you receiving an error message? If so, could you attach a screenshot using this Community forum?  We'd love to further assist! 

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• Rona
• June 26, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise.

Hi Romain,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• June 26, 2024 21:18
• 0 votes

1. Community
2. Support Forum
3. Request for Refund Due to Unauthorized Charge

Hi Trish,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 26, 2024 21:16
• 0 votes

1. Community
2. Support Forum
3. full account

Hi there,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tot...

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• Rona
• June 26, 2024 21:12
• 0 votes

1. Community
2. Support Forum
3. Unable to add to Enterprise

Hi Stephen,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 21:10
• 0 votes

1. Community
2. Support Forum
3. File Request Trigger - Box Relay

Hi Catalina,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 26, 2024 21:08
• 0 votes