Rona

1. Community
2. Support Forum
3. Verification Emails Not Received

Hi Akeel,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 14, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. Malware Alerts

Hi Nero,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 14, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. Locked out of Box account due to lost Authenticator 2FA access

Hi Jason,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 14, 2024 19:26
• 0 votes

1. Community
2. Support Forum
3. Please clear my folder

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• June 13, 2024 22:07
• 0 votes

1. Community
2. Support Forum
3. Upload failing

Hi Diane,  Welcome to Box Community and glad to assist!  Looks like a network limitation keeps you from uploading files and please reach out to your Network Admin/IT team regarding this error.  Hop...

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• Rona
• June 13, 2024 22:03
• Edited
• 0 votes

1. Community
2. Support Forum
3. A file saved in a folder has been replaced by a file with a different name in the same folder.

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• June 13, 2024 21:53
• 0 votes

1. Community
2. Support Forum
3. Storage count incorrect

Hi Stephen,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 13, 2024 21:52
• 0 votes

1. Community
2. Support Forum
3. Email notifications stopped being sent

Hi Jeremy,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 13, 2024 21:33
• 0 votes

1. Community
2. Support Forum
3. user deleted files and folders before deactivation

Hi Daniel,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• June 13, 2024 21:32
• 0 votes

1. Community
2. Support Forum
3. Storage is full but it isn't

Hi there,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tot...

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• Rona
• June 13, 2024 21:30
• 0 votes