Rona

1. Community
2. Support Forum
3. Support

Hi Ashley,  Welcome to Box Community and glad to assist!  To contact a member of the Box Product Support team via you must be signed into the Support page. Depending on your account type and the av...

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• Rona
• April 04, 2025 22:06
• 0 votes

1. Community
2. Support Forum
3. Potential Dependency Issue with box-ui-elements and Outdated ua-parser-js

Hi there,  Welcome to Box Community and glad to assist!  You could reach out to our Developer team via this link. Thanks for posting! 

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• Rona
• April 04, 2025 21:36
• 0 votes

1. Community
2. Support Forum
3. Could you restore the contents of BOX?

Hi there, Welcome to Box Community and glad to assist!   Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from th...

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• Rona
• April 04, 2025 21:04
• 0 votes

1. Community
2. Support Forum
3. Imbedding Box To Website

Hi Dylan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 04, 2025 21:01
• 0 votes

1. Community
2. Support Forum
3. Can't upload "Something went wrong with the upload. Please try again."

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• April 04, 2025 20:44
• 0 votes

1. Community
2. Support Forum
3. Missing unmanaged users

Hi Dan,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 04, 2025 20:42
• 0 votes

1. Community
2. Support Forum
3. password help

Hi Sofia,  Welcome to Box Community and glad to assist!  Please setup your password using this method:  Visit https://app.box.com/reset and enter the email address associated with your Box account...

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• Rona
• April 04, 2025 20:41
• 0 votes

1. Community
2. Support Forum
3. Invalid drive path and Box Drive has Failed to Update to Version 2.44.209 - Resolved

Hi Stephanie,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your interna...

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• Rona
• April 04, 2025 20:39
• 0 votes

1. Community
2. Support Forum
3. Downloading to ssd drive - what to do with both regular and zip file

Hi Faazal,  Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal h...

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• Rona
• April 04, 2025 20:37
• 0 votes

1. Community
2. Support Forum
3. upgraded and everything Gone

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• April 04, 2025 20:35
• 0 votes