Rona

1. Community
2. Support Forum
3. Storage used inaccurate

Hi Robert,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• May 17, 2024 19:12
• 0 votes

1. Community
2. Support Forum
3. Storage says 32GB used out of 50gb and I have 0 files and 0 trash

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• May 17, 2024 19:11
• 0 votes

1. Community
2. Support Forum
3. Can no longer open files on desktop

Hi Tessa, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 17, 2024 19:09
• 0 votes

1. Community
2. Support Forum
3. boxリレーで通知を送る際にファイル名を自動で入れることはできますか？

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• May 17, 2024 19:07
• 0 votes

1. Community
2. Support Forum
3. Box Drive起動しない

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• May 17, 2024 19:07
• -1 votes

1. Community
2. Support Forum
3. BOX developer API for downloading files in the local

Hi Manasi, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  A...

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• Rona
• May 17, 2024 19:06
• 0 votes

1. Community
2. Support Forum
3. box search API is failing to search files having tags with parentheses like abc (DD). Is this expected behaviour of Box search API?

Hi Debasmita, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services....

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• Rona
• May 17, 2024 19:03
• 0 votes

1. Community
2. Support Forum
3. Data at rest in Box and Box Drive

Hi Yuvraj,  Welcome to Box Community and glad to assist!  Box adheres to the highest industry standards for security so you can share, access, and manage your content with confidence. Secure data ...

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• Rona
• May 16, 2024 21:44
• 0 votes

1. Community
2. Support Forum
3. Recover expired recording

Hi Ashish, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  A...

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• Rona
• May 16, 2024 21:36
• 0 votes

1. Community
2. Support Forum
3. Trouble getting an account going

Hi Justin,  Welcome to Box Community and glad to assist!  Looks like you're having trouble signing in to Box. In order to address your query, can we confirm the following?  Are you using this URL ...

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• Rona
• May 16, 2024 21:26
• Edited
• 0 votes