Rona

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise.

Hi Jonathan,  Welcome to Box Community and glad to assist!  The “Email already used in a Box account but not associated with an enterprise" message means that the user you are trying to invite alre...

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• Rona
• March 31, 2025 20:23
• 0 votes

1. Community
2. Support Forum
3. Access denied - insufficient permission

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 31, 2025 19:03
• 0 votes

1. Community
2. Support Forum
3. Need Datat reset

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

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• Rona
• March 28, 2025 22:43
• 0 votes

1. Community
2. Support Forum
3. Dear support, please help me activate box shuttle

Hi Oleks, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 28, 2025 21:56
• 0 votes

1. Community
2. Support Forum
3. Storage not reducing

Hi Rahaf,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

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• Rona
• March 28, 2025 21:54
• 0 votes

1. Community
2. Support Forum
3. Embed widget does not work on mobile

Hi Melissa,  Welcome to Box Community and glad to assist!  The Box Embed Widget is not optimized for mobile browsers.  You should not use it in Web experiences designed for mobile devices. To know ...

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• Rona
• March 28, 2025 21:51
• 0 votes

1. Community
2. Support Forum
3. Problème de chargement et message d'erreur

Hi Camille,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• March 28, 2025 20:49
• 0 votes

1. Community
2. Support Forum
3. Access to files owned by a now inactive email

Hi Joshua, Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• March 28, 2025 20:48
• 0 votes

1. Community
2. Support Forum
3. BOX Drive cannot be installed.

Hi there, Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 28, 2025 19:29
• 0 votes

1. Community
2. Support Forum
3. Open on desktop app not working

Hi Nick, Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• March 28, 2025 19:26
• 0 votes