Rona

1. Community
2. Support Forum
3. The price of payment for trial period

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• March 21, 2025 19:45
• 0 votes

1. Community
2. Support Forum
3. Refund my account please

Hi Robert,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• March 21, 2025 19:43
• 0 votes

1. Community
2. Support Forum
3. Cancel Box Account

Hi Mary,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• March 21, 2025 19:42
• 0 votes

1. Community
2. Support Forum
3. Expiration for Box Documents

Hi Eileen,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• March 21, 2025 19:41
• 0 votes

1. Community
2. Support Forum
3. Deactivated user, unable to share a folder

Hi Dave,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 21, 2025 19:39
• 0 votes

1. Community
2. Support Forum
3. 削除したユーザの復元

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• March 21, 2025 19:34
• 0 votes

1. Community
2. Support Forum
3. 15GBのIndividual プランから Personal Pro プランへアップグレード後、再度Individual プランに戻した場合の容量は15GBですか？

Hi Shotaro,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• March 21, 2025 19:33
• 0 votes

1. Community
2. Support Forum
3. Search

Hi there,  Welcome to Box Community and glad to assist!  To get the answer to your question, please reach out to our Developer team and post using this link. Thanks for posting! 

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• Rona
• March 20, 2025 22:24
• 0 votes

1. Community
2. Support Forum
3. Not Receiving Confirmation Email

Hi Shawn,  Welcome to Box Community and glad to assist!  Please check your Spam/Junk email folder. Sometimes, certain email clients do not recognize email from box.com. If you find Box messages in ...

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• Rona
• March 20, 2025 22:23
• 0 votes

1. Community
2. Support Forum
3. Why Can't I Connect with a Human

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 20, 2025 22:21
• 0 votes