Rona

1. Community
2. Support Forum
3. abuse reporting

Hi Martin,  Welcome to Box Community and glad to assist!  We've consulted this with a specialist and it's already been taken care of.  Meanwhile, you can report content in-app by selecting the More...

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• Rona
• February 22, 2024 22:56
• 0 votes

1. Community
2. Support Forum
3. Existing User

Hi Brittainy, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 22, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. Delete my Account and Delte my Buisness Plan Please

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you have additional queries please let us know in this forum.  Thanks for posti...

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• Rona
• February 22, 2024 21:33
• 0 votes

1. Community
2. Support Forum
3. Link expired and would like to re-establish the same link

Hi Ioana, Welcome to Box Community and glad to assist!  You should contact your internal helpdesk team in order to a open a support case for Premier Services. We'd love to further assist! 

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• Rona
• February 22, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Delete my Account

Hi Edy,  Welcome to Box Community and glad to assist! Please go ahead and cancel your Box account using the following steps.  Canceling a Business or Enterprise Account Only the account administrat...

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• Rona
• February 22, 2024 21:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. Payment

Hi Nagashima,  Welcome to Box Community and glad to assist!  For this type of changes, you should get in touch with our Billing team by creating a new case or email them using billing@box.com.  Tha...

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• Rona
• February 22, 2024 21:23
• 0 votes

1. Community
2. Support Forum
3. Co-admin domain issue

Hi Aled,  Welcome to Box Community and glad to help!  Box is adding zero-trust enhancements for Admins therefore, Admins are no longer be able to change/use an existing email address to be a public...

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• Rona
• February 22, 2024 19:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. デバイス認証

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• February 22, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. After delete almost all the files (bin too) remain 26.1 GB used...

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 22, 2024 19:38
• 0 votes

1. Community
2. Support Forum
3. Storage shows as full, but I haven't reached my storage limit.

Hi Hugo, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• February 22, 2024 19:37
• 0 votes