Rona

1. Community
2. Support Forum
3. Forgotten password but can't access old email

Hi Muhammad, Welcome to Box Community and glad to assist!  For any of your API inquiries you may get in touch with our Developer team through this forum.  Thanks for posting! 

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• Rona
• February 19, 2024 20:46
• 0 votes

1. Community
2. Support Forum
3. Download watermarked file using Box API

Hi Juliano,  Welcome to Box Community and glad to help!  For any of your API inquiries you may get in touch with our Developer team through this forum.  Thanks for posting! 

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• Rona
• February 19, 2024 20:43
• 0 votes

1. Community
2. Support Forum
3. No space on my unlimited storage

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions.  Thanks for pos...

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• Rona
• February 19, 2024 20:40
• 0 votes

1. Community
2. Support Forum
3. Storage full but it is not correct.

Hi Saresh,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• February 19, 2024 20:38
• 0 votes

1. Community
2. Support Forum
3. Error Message in Account - Bottom left says 19.4 GB of 10.0 GB used

Hi Asheet,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• February 19, 2024 20:37
• 0 votes

1. Community
2. Support Forum
3. Storage Script

Hi Larry, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 19, 2024 20:36
• 0 votes

1. Community
2. Support Forum
3. No access to Authenticator App

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 19, 2024 20:34
• 0 votes

1. Community
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• February 19, 2024 20:33
• 0 votes

1. Community
2. Support Forum
3. Salesforce Integration - Log In a Box User

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 19, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. Backup Code

Hi there,  Welcome to Box Community and glad to help! Looks like the Multi-Factor Authentication is not yet enabled in your Box account and please go over to this article and enable your MFA.  Hope...

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• Rona
• February 19, 2024 20:29
• Edited
• 0 votes