Rona

1. Community
2. Support Forum
3. Relay Workflow Not Working

Hi Nikki, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 14, 2024 20:44
• 0 votes

1. Community
2. Support Forum
3. Storage Full, But it Isn't

Hi Akash, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 14, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. Mi almacenamiento esta vacio pero me dice que esta lleno

Hi Rafi,  Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• February 14, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. How can I change my billing from USD to JPY?

Hi there,  Welcome to Box Community and glad to assist! For your Billing questions, please email us on billing@box.com. Thanks for posting!

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• Rona
• February 14, 2024 20:14
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't See uploaded files

Hi Rob,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• February 14, 2024 20:10
• 0 votes

1. Community
2. Support Forum
3. I'm not receiving email notifications.

Hi there,  Welcome to Box Community and glad to assist! I've investigated our email server logs and it looks like your email address was placed on our email suppression list. This typically happens...

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• Rona
• February 14, 2024 20:07
• 0 votes

1. Community
2. Support Forum
3. shared file or folder link has been removed - do not have details on owner

Hi Jitendra, Welcome to Box Community and glad to assist!  You will have to contact your internal helpdesk team in order to get in touch with Premier Services. We'd love to further assist! 

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• Rona
• February 14, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Email Notifications

Hi Steven,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• February 14, 2024 19:58
• 0 votes

1. Community
2. Support Forum
3. Couldn't download internet error

Hi Mehernawaz,  Welcome to Box Community and glad to assist! In order to address your download issue, I recommend running  these troubleshooting steps.  Hope it works!

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• Rona
• February 14, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. I need to conserve space on C: and need to move BOX

Hi Michael,  Welcome to Box Community and glad to assist!  In order to identify the Box desktop application you're referring to. Can we confirm your current Box version and Operating System?  We'd ...

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• Rona
• February 14, 2024 19:38
• 0 votes