Rona

1. Community
2. Support Forum
3. Incorrect sizing GB in my account

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 09, 2024 19:41
• 0 votes

1. Community
2. Support Forum
3. Moving the Box Sync folder on Mac Monterey

Hi Amber, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 09, 2024 19:40
• 0 votes

1. Community
2. Support Forum
3. Storage In My Account Is Incorrect

Hi Alexis, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• February 09, 2024 19:38
• 0 votes

1. Community
2. Support Forum
3. Storage almost full but it isn't

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 09, 2024 18:31
• 0 votes

1. Community
2. Support Forum
3. User Cant Access Account

Hi Mark, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 21:38
• 0 votes

1. Community
2. Support Forum
3. Expiration Date

Hi Matthew, Welcome to Box Community and glad to assist!  You will have to contact your internal helpdesk team in order to contact Premier Services. We'd love to further assist! 

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• Rona
• February 08, 2024 21:35
• 0 votes

1. Community
2. Support Forum
3. Word Online doesn't show all equations and formatting is way off (broken tables, different margins, etc.)

Hi Michael, Welcome to Box Community and glad to assist!  You will have to contact your internal helpdesk team in order to contact Premier Services. We'd love to further assist! 

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• Rona
• February 08, 2024 21:32
• 0 votes

1. Community
2. Support Forum
3. Cancel my free trial before charges are incurred

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  Thanks for posting! 

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• Rona
• February 08, 2024 21:29
• 0 votes

1. Community
2. Support Forum
3. Missing folder

Hi Giuliano, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• February 08, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. Adding my account to my company's enterprise

Hi Morgan, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:58
• 0 votes