Rona

1. Community
2. Support Forum
3. Adding existing user

Hi Anna, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:56
• 0 votes

1. Community
2. Support Forum
3. Box Set-up

Hi Lovely, Welcome to Box Community and glad to assist!  If your confirmation email link has expired. Please proceed and reset your password using the steps below.  Visit https://app.box.com/reset...

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• Rona
• February 08, 2024 20:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. space unlimited

Hi Miguel, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:51
• 0 votes

1. Community
2. Support Forum
3. Password setting issue

Hi Dóra,  Welcome to Box Community and glad to assist!  If you haven't already, please proceed and reset your password using the steps below.  Visit https://app.box.com/reset and enter the email a...

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• Rona
• February 08, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Storage error

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 08, 2024 20:42
• 0 votes

1. Community
2. Support Forum
3. Bandwidth usage warining

Hi Sachin, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:41
• 0 votes

1. Community
2. Support Forum
3. Data continues to be deleted, causing damage to business operations. Please help immediately. It's causing me a lot of trouble.

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  Thanks for posting! 

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• Rona
• February 08, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. Not received notification email with Box relay

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:29
• 0 votes

1. Community
2. Support Forum
3. Changed / lost phone numbers - 2MFA login issue

Hi Rafal, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• February 08, 2024 20:27
• 0 votes

1. Community
2. Support Forum
3. Google SSO and strong passcode requirement

Hi Elsa, Welcome to Box Community and glad to assist!  If you haven't already, please proceed and reset your password using the steps below.  Visit https://app.box.com/reset and enter the email ad...

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• Rona
• February 08, 2024 20:20
• Edited
• 0 votes