Rona

1. Community
2. Support Forum
3. I can't log in to Box

Hi Nishimura,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• January 24, 2024 21:27
• Edited
• 0 votes

1. Community
2. Support Forum
3. 2FA working on Android app, however no prompt on Windows

Hi Ted,  Welcome to Box Community and glad to assist!  Can you try the following troubleshooting steps then try again.  Updating your browser to the latest version Clearing your browser's cache Us...

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• Rona
• January 24, 2024 21:23
• 0 votes

1. Community
2. Support Forum
3. Carpetas compartidas

Hi there, Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• January 24, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. Min e-post bekräftelselänk har förfallit

Hi Mia, Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, th...

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• Rona
• January 24, 2024 20:59
• 0 votes

1. Community
2. Support Forum
3. ユーザーの招待できません。

Hi there, Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• January 24, 2024 20:58
• 0 votes

1. Community
2. Support Forum
3. Not Receiving Box Confirmation Email

Hi Kyana, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. We'd love to further assist! 

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• Rona
• January 24, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. User email invalid error

Hi Amy,  Welcome to Box Community and glad to assist! I have created a ticket to help update your Box email and a member from Product Support Team will get in touch, please keep an eye out.  Thanks...

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• Rona
• January 24, 2024 20:46
• Edited
• 0 votes

1. Community
2. Support Forum
3. Backup Box

Hi there, Welcome to Box Community and glad to assist! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, ...

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• Rona
• January 24, 2024 20:43
• 0 votes

1. Community
2. Support Forum
3. Creating a Password

Hi Eric,  Welcome to Box Community and glad to assist!  For more context, are you having trouble logging in to the Box website  and can't reset your password? We'd love to further assist! 

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• Rona
• January 24, 2024 20:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Out of storage on unlimited account

Hi Adrian, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 24, 2024 20:36
• 0 votes