Rona

1. Community
2. Support Forum
3. Preview not loading on multiple docs, tried everything

Hi Andrea, Welcome to Box Community and glad to assist!  Seems that you'll need assistance from Product Support regarding content preview. Let me create a new case and a member of our team will be ...

• View comment
• Rona
• January 22, 2024 20:35
• 0 votes

1. Community
2. Support Forum
3. search function not working

Hi William,  Welcome to Box Community and glad to assist!  For clarification, are you having trouble searching files in box.com or using your local Box application? If it's the latter, can I also c...

• View comment
• Rona
• January 22, 2024 20:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't access my company account

Hi David,  Welcome to Box Community and glad to assist!  Seems that you'll need assistance from Product Support regarding your log in error. Let me create a new case and a member of our team will b...

• View comment
• Rona
• January 22, 2024 20:18
• 0 votes

1. Community
2. Support Forum
3. User not getting verification email

Hi Stephen, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

• View comment
• Rona
• January 22, 2024 20:15
• 0 votes

1. Community
2. Support Forum
3. i upgraded plan and can't find files

Hi Rafael, Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 22, 2024 20:14
• 0 votes

1. Community
2. Support Forum
3. Adding a current user to my account

Hi Karen, Welcome to Box Community and glad to assist!  Seems that you'll need assistance from Product Support in adding a new user. Let me create a new case and a member of our team will be in tou...

• View comment
• Rona
• January 22, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. Shuttle Migration Windows Agent Issues

Hi Greg,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

• View comment
• Rona
• January 22, 2024 20:08
• 0 votes

1. Community
2. Support Forum
3. Account Made In Error

Hi Kimberly,  Welcome to Box Community and glad to assist!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  Thank...

• View comment
• Rona
• January 22, 2024 20:06
• 0 votes

1. Community
2. Support Forum
3. slow file transfer

Hi Alan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

• View comment
• Rona
• January 22, 2024 20:04
• 0 votes

1. Community
2. Support Forum
3. custom url

Hi Ben,  Welcome to Box Community and glad to assist!  Seems that you'll need assistance from Product Support regarding shared links. Let me create a new case and a member of our team will be in to...

• View comment
• Rona
• January 22, 2024 20:00
• 0 votes