Rona

1. Community
2. Support Forum
3. Events API: Availability of User Id and Email for all Enterprise Event Types.

Hi Shailesh, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 17, 2024 18:57
• 0 votes

1. Community
2. Support Forum
3. Urgent: Missing Folder

Hi Mehul,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

• View comment
• Rona
• January 16, 2024 21:47
• 0 votes

1. Community
2. Support Forum
3. Cannot cd into local Box directory with wsl (shell)

Hi there, Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

• View comment
• Rona
• January 16, 2024 20:35
• 0 votes

1. Community
2. Support Forum
3. Merging Two Enterprise Box Accounts that use the same domain

Hi Daniel,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 16, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. I'm not receiving email notifications.

Hi there,  Welcome to Box Community and glad to help!  I've investigated our email server logs and it looks like your email address was placed on our email suppression list. This typically happens ...

• View comment
• Rona
• January 16, 2024 20:27
• 0 votes

1. Community
2. Support Forum
3. User removal

Hi Connie,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 16, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. change invoice number

Hi Harold,  Welcome to Box Community and glald to help! To answer your query regarding invoice, please reach out to our billing team for better handling and you can email them using billing@box.com...

• View comment
• Rona
• January 16, 2024 19:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Kevin, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 16, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Can you recalculate my storage space?

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 16, 2024 19:38
• 0 votes

1. Community
2. Support Forum
3. Regarding Unable to upload files using access token generated using client credentials

Hi Jahanvi,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 16, 2024 19:36
• 0 votes