Rona

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Kevin, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:54
• 0 votes

1. Community
2. Support Forum
3. Can you recalculate my storage space?

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 16, 2024 19:38
• 0 votes

1. Community
2. Support Forum
3. Regarding Unable to upload files using access token generated using client credentials

Hi Jahanvi,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:36
• 0 votes

1. Community
2. Support Forum
3. Can not receive password reset email

Hi Yishan,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:34
• 0 votes

1. Community
2. Support Forum
3. Upload stalled at 44% and then restarts uploading

Hi Omer, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:33
• 0 votes

1. Community
2. Support Forum
3. Box Say Storage Is Full But It Is Not

Hi William, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:31
• 0 votes

1. Community
2. Support Forum
3. Capacity is not displayed correctly (google translation)

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 16, 2024 19:29
• 0 votes

1. Community
2. Support Forum
3. Spinning

Hi Beth,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 16, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. Cancel my account

Hi Belinda,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  We'd love to further assi...

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• Rona
• January 13, 2024 00:10
• 0 votes

1. Community
2. Support Forum
3. Cannot Add New Email Address

Hi Yusuke,  Welcome to Box Community and glad to help!  To get a closer look, please attach a screenshot of your error in this forum.  We'd love to further assist! 

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• Rona
• January 13, 2024 00:07
• 0 votes