Rona

1. Community
2. Support Forum
3. Not Receiving Box Notification via Email

Hi Sunshine,  Welcome to Box Community and glad to help!  I've investigated our email server logs and it looks like the your email address was placed on our email suppression list. This typically h...

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• Rona
• January 12, 2024 23:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. Need to have Script Run on Box Account

Hi Jennahfer, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if ...

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• Rona
• January 12, 2024 23:51
• 0 votes

1. Community
2. Support Forum
3. Multiple domain SSO

Hi Diego,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 12, 2024 23:49
• 0 votes

1. Community
2. Support Forum
3. Verify sympatico.ca email address

Hi Doreen,  Welcome to Box Community and glad to help!  Your email address is correctly receiving emails from Box and could you generate a new one using this link?  In addition to this, you may fol...

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• Rona
• January 12, 2024 23:47
• 0 votes

1. Community
2. Support Forum
3. Need to remove the admin

Hi Roshan,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 12, 2024 23:41
• 0 votes

1. Community
2. Support Forum
3. Can't add a user

Hi Claudia, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 12, 2024 23:39
• 0 votes

1. Community
2. Support Forum
3. Verifying a Domain

Hi Michelle, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 12, 2024 23:36
• 0 votes

1. Community
2. Support Forum
3. Disable Desktop Version Access

Hi Joseph,  Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting!   

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• Rona
• January 12, 2024 21:03
• 0 votes

1. Community
2. Support Forum
3. Files list for all subfolders in a folder

Hi Mona, Welcome to Box Community and glad to help! You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist.  Thanks for posting! 

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• Rona
• January 12, 2024 20:59
• 0 votes

1. Community
2. Support Forum
3. Signed up for Business subscription but SSO not available

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 12, 2024 20:57
• 0 votes