Rona

1. Community
2. Support Forum
3. New user not getting confirmation email

Hi Natasha, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 19:26
• 0 votes

1. Community
2. Support Forum
3. Can't access account

Hi Vanessa, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. unable to create managed user

Hi Eugene,  Welcome to Box Community and glad to help! To answer your API query, please take it to forum.box.com. Rest assured that a member of our team will be in touch.  Thanks for posting!

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• Rona
• January 08, 2024 19:10
• 0 votes

1. Community
2. Support Forum
3. Incorrect Storage Usage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 08, 2024 19:04
• 0 votes

1. Community
2. Support Forum
3. BoxSign - Multiple targets but only 1 signature needed

Hi Trish,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 19:01
• 0 votes

1. Community
2. Support Forum
3. Storage says full despite deleting numerous files.

Hi Noel,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 08, 2024 18:56
• 0 votes

1. Community
2. Support Forum
3. Storage Management

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 08, 2024 18:43
• 0 votes

1. Community
2. Support Forum
3. There is no any my files in the storage, but the free space does not appear.

Hi Andrew, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• January 08, 2024 15:14
• 0 votes

1. Community
2. Support Forum
3. Please Run The Free Space Update Script For Me

Hi Kenenna, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• January 08, 2024 15:11
• 0 votes

1. Community
2. Support Forum
3. Wrong Credit Card Charged

Hi Jeff, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. For your additional questions, please let us know in the forum.  Thanks for posting! 

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• Rona
• January 05, 2024 22:38
• 0 votes