Rona

1. Community
2. Support Forum
3. Upload multiple folders / Business Basic

Hi Nancy,  Welcome to Box Community and glad to help! You can select multiple files for upload by holding the Command or Control key (Mac or Windows, respectively) while selecting files. However, y...

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• Rona
• January 04, 2024 21:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. User doesn't appear in enterprise account

Hi Luis, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. User deleted a file in a folder they didn't have access to

Hi Robert, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. SSO Support

Hi Rick, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:19
• 0 votes

1. Community
2. Support Forum
3. When I started up my computer this morning, the folder was gone.

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:17
• 0 votes

1. Community
2. Support Forum
3. Box storage almost full though I deleted all contents

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 04, 2024 20:59
• 0 votes

1. Community
2. Support Forum
3. My phone changed

Hi Carolina, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. 50GB Account (samsung) but storage space fails.

Hi Ricardo, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• January 04, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. Clio folder is not appearing in Box

Hi Leah, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Account Storage Quota

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 04, 2024 20:26
• 0 votes