Rona

1. Community
2. Support Forum
3. User doesn't appear in enterprise account

Hi Luis, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. User deleted a file in a folder they didn't have access to

Hi Robert, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:20
• 0 votes

1. Community
2. Support Forum
3. SSO Support

Hi Rick, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:19
• 0 votes

1. Community
2. Support Forum
3. When I started up my computer this morning, the folder was gone.

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 21:17
• 0 votes

1. Community
2. Support Forum
3. Box storage almost full though I deleted all contents

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 04, 2024 20:59
• 0 votes

1. Community
2. Support Forum
3. My phone changed

Hi Carolina, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 20:32
• 0 votes

1. Community
2. Support Forum
3. 50GB Account (samsung) but storage space fails.

Hi Ricardo, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• January 04, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. Clio folder is not appearing in Box

Hi Leah, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 04, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Account Storage Quota

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 04, 2024 20:26
• 0 votes

1. Community
2. Support Forum
3. Wrong Storage Size Displayed

Hi Mike, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• January 04, 2024 20:21
• 0 votes