Rona

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  • Total activity 20347
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  • Votes 14
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Failed Box update - creating a support case

    Hi there,  Welcome to Box Community and glad to help! At this rate, kindly uninstall your Box Drive and reinstall it.  Uninstalling Box Drive Reinstall Box Drive Hope it works! 

    1. Community
    2. Support Forum
    3. Storage inaccuracies

    Hi H, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you expe...

    1. Community
    2. Support Forum
    3. Upload New SSO XML Data File

    Hello Jon, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

    1. Community
    2. Support Forum
    3. Safari extensions

    Hi Mark,  Welcome to Box Community and glad to help! For more context, can you share more about your issue with Safari? Perhaps, does it have to do with the Box website?  And if you happen to exper...

    1. Community
    2. Support Forum
    3. two-step verification

    Hello there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

    1. Community
    2. Support Forum
    3. Cancellation

    Hi Catina, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Changing primary user profile

    Hi Ken,  Welcome to Box Community and glad to help! It seems that you're currently signed up to an individual Box account. At this rate, you can have your colleague to create an account with Box an...

    1. Community
    2. Support Forum
    3. Unsync File

    Hi Senthil,  Welcome to Box Community and glad to help!  We would like to start with your current Box version and your Operating System, hope it's okay.  We'd love to further assist! 

    1. Community
    2. Support Forum
    3. Lost Data

    Hi Tom,  Welcome to Box Community and glad to help!  Seems that you don't own any files/folders in your Box account. Are you referring to your shared folders? If so, please reach out to the folder ...

    1. Community
    2. Support Forum
    3. How do I find out the admin accounts?

    Hi Paul,  Welcome to Box Community and glad to help! It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for post...