Rona

1. Community
2. Support Forum
3. email already used in a box account but not associated with an enterprise

Hi Keiko,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 22:26
• 0 votes

1. Community
2. Support Forum
3. Acess denied

Hi Rosemary,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. I would like to cancel my trial account immediately

Hi Masaki,  Welcome to Box Community and glad to help! Please contact a member of our team (cancel@box.com) to cancel your Box subscription.  Thanks for posting! 

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• Rona
• December 05, 2023 22:00
• 0 votes

1. Community
2. Support Forum
3. Can not upload from browser

Hi there,  Welcome to Box Community and glad to help! Are you attempting to upload files in your own folder or just your collaborated folder? If it's the latter, can you check your permission? Note...

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• Rona
• December 05, 2023 20:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. No options to delete gdoc

Hi there,  Welcome to Box Community and glad to help! Google documents save automatically, as they normally do, at least every three minutes. The documents save to the same location in Box from whi...

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• Rona
• December 05, 2023 20:40
• 0 votes

1. Community
2. Support Forum
3. folder activities lag to load

Hi Marta,  Welcome to Box Community and glad to help! Seems that you're already working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• December 05, 2023 20:13
• 0 votes

1. Community
2. Support Forum
3. Missing Folder

Hi Cathy,  Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 05, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. access

Hi Frank,  Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 05, 2023 20:06
• 0 votes

1. Community
2. Support Forum
3. Account Questions

Hi Daniel,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 20:04
• 0 votes

1. Community
2. Support Forum
3. Storage incorrect

Hi Micheal,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• December 05, 2023 20:01
• 0 votes