Rona

1. Community
2. Support Forum
3. Unable to receive SMS authorization code. Need short code for Dialpad.

Hi there,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 28, 2023 17:07
• 0 votes

1. Community
2. Support Forum
3. Can't change password

Hi there,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 28, 2023 17:06
• Edited
• 0 votes

1. Community
2. Support Forum
3. box drive npt opening Windows 11

Hi there,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting

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• Rona
• November 28, 2023 17:03
• 0 votes

1. Community
2. Support Forum
3. Storage full, but it isn't

Hi Sophocles,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if...

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• Rona
• November 28, 2023 17:01
• 0 votes

1. Community
2. Support Forum
3. Storage used incorrect

Hi Richard,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• November 28, 2023 17:00
• 0 votes

1. Community
2. Support Forum
3. Remove SMS as an external factor

Hi Dwayne,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 28, 2023 16:58
• 0 votes

1. Community
2. Support Forum
3. No confirmation email received

Hi there,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 27, 2023 22:13
• 0 votes

1. Community
2. Support Forum
3. Completely Deleted Recycle Bin Data Recovery

Hi Huyen,  Welcome to Box Community and glad to help! Based on your error, "The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again...

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• Rona
• November 27, 2023 22:11
• 0 votes

1. Community
2. Support Forum
3. How do I enable shuttle advanced tools to migrate from Citrix Sharefile?

Hi Jamin,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 27, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. Innacurate reporting of space used

Hi Abhishek,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if ...

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• Rona
• November 27, 2023 22:04
• 0 votes