Rona

1. Community
2. Support Forum
3. unable to sign in to account/2FA

Hi there,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 19:12
• 0 votes

1. Community
2. Support Forum
3. Startup configuration loop

Hi Eliza,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 19:11
• 0 votes

1. Community
2. Support Forum
3. Installing BoxDrive

Hi July,  Welcome to Box Community and glad to assist!  Please try to manually reset your Box Drive application.  To reset Box Drive on Windows Exit Box Drive (if it is running). If necessary, use...

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• Rona
• October 25, 2023 19:10
• 0 votes

1. Community
2. Support Forum
3. User confirmation email not sending to my new user

Hi Chase,  Welcome to Box Community and glad to assist! Looks like you've worked with a member of our team to address your query. Let us know in this forum if you have additional questions.  Thanks...

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• Rona
• October 25, 2023 19:07
• 0 votes

1. Community
2. Support Forum
3. Storage is almost full but shouldn't be

Hi Lauren,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, ...

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• Rona
• October 25, 2023 19:05
• 0 votes

1. Community
2. Support Forum
3. Why can’t I buy Box Business Plus unlimited space function and cannot pay for the order?

Hi there,  Welcome to Box Community and glad to help.  You may reach out to our Sales team and chat with a live agent from this link.  Hope it helps, 

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• Rona
• October 24, 2023 21:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box File To Sheets(Workplace)

Hi Kris,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to con...

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• Rona
• October 24, 2023 21:20
• 0 votes

1. Community
2. Support Forum
3. About the Box for Salesforce toolkit Error

Hi there,  Welcome to Box Community and glad to help.  We encourage you log in with your Business plan account to get a proper assistance regarding your Box for Salesforce error. Doing so will also...

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• Rona
• October 24, 2023 20:56
• 0 votes

1. Community
2. Support Forum
3. BoxforSalesforce：Account Folder Template　エラー

Hi Keizu,  Welcome to Box Community and glad to help.  We encourage you log in with your Business plan account to get a proper assistance regarding your Box for Salesforce error. Doing so will also...

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• Rona
• October 24, 2023 20:53
• 0 votes

1. Community
2. Support Forum
3. Relentless upgrade promotion

Hi Craig,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 24, 2023 20:44
• 0 votes