Rona

1. Community
2. Support Forum
3. Box Verification Email to Login Doesn't Arrive

Hi Lauren,  Welcome to Box Community and glad to assist!  We have opened a new case for your verification email issue. A member of our team will get in touch shortly, please keep an eye out.  Thank...

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• Rona
• October 20, 2023 20:27
• 0 votes

1. Community
2. Support Forum
3. Free storage space error

Hi Diana,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if ...

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• Rona
• October 20, 2023 20:25
• 0 votes

1. Community
2. Support Forum
3. Storage full but it isn´t

Hi Reiner,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if...

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• Rona
• October 20, 2023 20:14
• 0 votes

1. Community
2. Support Forum
3. Can I merge two folders on Box

Hi there,  Welcome to Box Community and glad to help!  A new ticket has been made for this query. I'll have a member of our team to get in touch and please keep an eye out.  Thanks for posting! 

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• Rona
• October 20, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. Lost Folders keep happening

Hi Ben,  Welcome to Box Community and glad to assist!  We have opened a new case for your missing folders. A member of our team will get in touch shortly, please keep an eye out.  Thanks for posting! 

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• Rona
• October 20, 2023 20:00
• 0 votes

1. Community
2. Support Forum
3. New User Verification Email Problem

Hi Selim,  Welcome to Box Community and glad to assist!  We have opened a new case for your verification email issue. A member of our team will get in touch shortly, please keep an eye out.  Thanks...

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• Rona
• October 20, 2023 20:04
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage almost full, but I've deleted everything

Hi Mark,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if y...

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• Rona
• October 20, 2023 19:27
• 0 votes

1. Community
2. Support Forum
3. File count and storage size script

Hi Lindsay,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, i...

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• Rona
• October 20, 2023 15:34
• 0 votes

1. Community
2. Support Forum
3. Box for Salesforce 4.28

Hi there,  Welcome to Box Community and glad to assist!  We have opened a new case for your Box for Salesforce error. A member of our team will get in touch shortly, please keep an eye out.  Thanks...

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• Rona
• October 20, 2023 15:32
• 0 votes

1. Community
2. Support Forum
3. Do users with viewer access have to have be added as paid users under my enterprise?

Hi Courtney,  Welcome to Box Community and glad to help!  You can choose to create an open/public shared link (for your colleagues to preview and download your files/folders) or only invite existin...

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• Rona
• October 19, 2023 22:16
• Edited
• 0 votes