Rona

1. Community
2. Support Forum
3. Unable to Change Link Expiration

Hi Alexis,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• October 11, 2023 19:36
• 0 votes

1. Community
2. Support Forum
3. Password reset remdinder

Hi Jeffrey, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 11, 2023 19:33
• 0 votes

1. Community
2. Support Forum
3. Custom report

Hi Duncan,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• October 11, 2023 19:32
• 0 votes

1. Community
2. Support Forum
3. "Recent Activity" Data is displaying in billions of seconds rather than hours/days and is wildly innacurate

Hi Frances,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for postin

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• Rona
• October 10, 2023 22:13
• 0 votes

1. Community
2. Support Forum
3. Work Flows Not Identifying the Correct Initiator

Hi Glenn,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 10, 2023 22:11
• 0 votes

1. Community
2. Support Forum
3. Support Ticket

Hi Chris,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 10, 2023 22:10
• -1 votes

1. Community
2. Support Forum
3. JOWP Box Admin permission change

Hi Ji Yeon,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 10, 2023 22:03
• 0 votes

1. Community
2. Support Forum
3. Restore Box Drive Account - URGENT

Hi Walter,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 10, 2023 22:01
• 0 votes

1. Community
2. Support Forum
3. The account owner no longer works for our company, how can we change the owner?

Hi Zach,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 10, 2023 22:00
• 0 votes

1. Community
2. Support Forum
3. Similar problem to "private account with company email, cannot access company's shared files."

Hi Jacob,  Welcome to Box Community and glad to help!  Looks like you've been added as a managed user successfully on Oct 6th.  Let us know in this forum if you have questions.  Thanks for posting! 

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• Rona
• October 10, 2023 20:41
• Edited
• 0 votes