Rona

1. Community
2. Support Forum
3. Zip files with password

Hi Matthew, Welcome to Box Community and glad to help!  To preview your zip files, simply click a zip file to preview it. Box presents you with a list of all the folders and files contained within ...

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• Rona
• September 20, 2023 14:10
• 0 votes

1. Community
2. Support Forum
3. Never received email to View and accept Terms

Hi Jennifer,  Welcome to Box Community and glad to help!  If you received a collaboration invite from an Enterprise that implement Terms of Service. You will accept the Terms of Service by logging ...

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• Rona
• September 20, 2023 14:00
• Edited
• 0 votes

1. Community
2. Support Forum
3. dowload a list of files from an excell

Hi Maurice,  Welcome to Box Community and glad to help!  To automate your downloads, you may consider using the Box API. Meanwhile, you may contact our specialists if you could possibly download un...

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• Rona
• September 19, 2023 22:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't download files in folder I have editor access.

Hi Joe,  Welcome to Box Community and glad to help!  Has it always been like this since you got invited in this folder? Please note that as an Editor you should be able to download files from this ...

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• Rona
• September 19, 2023 22:28
• 0 votes

1. Community
2. Support Forum
3. Uploaded photos do not show

Hi Marie,  Welcome to Box Community and glad to help!  Can you share your workflow in this forum? How did you upload the files in the Box website?  We'd love to further assist! 

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• Rona
• September 19, 2023 21:29
• 0 votes

1. Community
2. Support Forum
3. deleting received emails and have empty storage

Hi Karim,  Welcome to Box Community and glad to help!  For context, can you elaborate this inquiry? We'd love to hear back from you and please don't hesitate to reply in this forum.  Thanks for pos...

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• Rona
• September 19, 2023 20:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Page not displayed.

Hi Manabu,  Welcome to Box Community and glad to help!  You may run these troubleshooting steps to fix this issue,  Please ensure your web browser is the latest version of Chrome, Firefox, Safari,...

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• Rona
• September 19, 2023 20:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Data Room issues

Hi Robert,  Welcome to Box Community and glad to help!  Please note that the Box files/folders shared through shared link will not appear in your Box account. Instead, you can only access these Box...

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• Rona
• September 19, 2023 20:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. Error changing password

Hi Alex, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 19, 2023 20:43
• 0 votes

1. Community
2. Support Forum
3. Unknown owner of the box folder

Hi Karina,  Welcome to Box Community and glad to help!  Please get in touch with your internal helpdesk team to handle this inquiry.  Thanks for posting! 

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• Rona
• September 19, 2023 19:56
• 0 votes