Rona

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  • Total activity 20345
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. MY BOX CAN'T RECLAIM SPACE

    Hi Patrick,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once ge...

    1. Community
    2. Support Forum
    3. Can You Please Run Script...?

    Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

    1. Community
    2. Support Forum
    3. Storage usage is incorrect

    Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

    1. Community
    2. Support Forum
    3. executes the script?

    Hi Igor,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

    1. Community
    2. Support Forum
    3. Cancel my box account

    Hi John,  Welcome to Box Community!  We regret to hear that you have decided to end your Box subscription. Meanwhile, to accomplish your cancellation try these.  You may follow the steps from this...

    1. Community
    2. Support Forum
    3. Login Blocked

    Hi there,  Welcome to Box Community and glad to help!  Could you send me a screenshot of your issue? Meanwhile, you may run these troubleshooting steps:  Please ensure your web browser is the late...

    1. Community
    2. Support Forum
    3. Storage Inaccurate

    Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

    1. Community
    2. Support Forum
    3. how can I disable the many pop-up messages?

    Hi Robert,  Welcome to Box Community and glad to help!  To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they...

    1. Community
    2. Support Forum
    3. Unable to access a folder

    Hi Sachin,  Welcome to Box Community and glad to help!  To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they...

    1. Community
    2. Support Forum
    3. Something went wrong and Box Drive needs to exit.

    Hi Staci,  Welcome to Box Community and glad to help!  You may go ahead and reset your Box Drive application manually,  To reset Box Drive on Windows Exit Box Drive (if it is running). If necessar...