Rona

1. Community
2. Support Forum
3. Not able to add two accounts

Hi Samantha,  Welcome to Box Community and glad to assist!  It appears that you're already working with our Support team through email. Please keep an eye to your email and we'll keep in touch.  Th...

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• Rona
• June 08, 2023 21:32
• 0 votes

1. Community
2. Support Forum
3. Indexing not working

Hi Ivan,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for post...

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• Rona
• June 08, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. 支払い方法の変更の変更の仕方がわかりません。教えてください。

Hi Koshiro,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• June 08, 2023 21:23
• -1 votes

1. Community
2. Support Forum
3. Missing file

Hi Stefan,  Welcome to Box Community and glad to help with your missing files.  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can reco...

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• Rona
• June 08, 2023 17:30
• 0 votes

1. Community
2. Support Forum
3. Deletion

Hi Amal,  Welcome to Box Community and glad to assist!   I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for posti...

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• Rona
• June 07, 2023 23:59
• 0 votes

1. Community
2. Support Forum
3. Can't reset password - no email

Hi Ron,  Welcome to Box Community and I'm here to help!  Due to your login issue I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your ...

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• Rona
• June 07, 2023 23:28
• 0 votes

1. Community
2. Support Forum
3. Storage Reset

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• June 07, 2023 23:22
• 0 votes

1. Community
2. Support Forum
3. Email confirmation link

Hi Józef,  Welcome to Box Community and glad to assist!  To generate a new link, please go over here.  Hope it helps! 

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• Rona
• June 07, 2023 22:35
• 0 votes

1. Community
2. Support Forum
3. Microsoft teams and Outlook not working

Hi Mohammed,  Welcome to Box Community and glad to assist!  Note: We've removed your contact number from this public forum to keep your data private and secured.  Meanwhile, you may contact your in...

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• Rona
• June 07, 2023 22:30
• 0 votes

1. Community
2. Support Forum
3. invoice payment

Hi Rachel,  Welcome to Box Community and glad to assist!  Note: We've removed your email address from this public post to keep your data private and secured.  Looking at your profile, it seems that...

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• Rona
• June 07, 2023 22:24
• Edited
• 0 votes