Rona

1. Community
2. Support Forum
3. Data Storage reset requested

Hi Chris,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• January 31, 2025 20:32
• 0 votes

1. Community
2. Support Forum
3. Automatic download email attachments to box folder

Hi Vittoria, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal h...

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• Rona
• January 31, 2025 20:25
• 0 votes

1. Community
2. Support Forum
3. Storage full but it is not correct.

Hi there,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it in...

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• Rona
• January 31, 2025 20:22
• 0 votes

1. Community
2. Support Forum
3. I have 8 seats purchased and box says I have 10 seats used.

Hi Julie, Welcome to Box Community and glad to assist! To address your issue, please reach out to our Billing team via billing@box.com or contact Support. Thanks for posting! 

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• Rona
• January 31, 2025 20:16
• 0 votes

1. Community
2. Support Forum
3. cancel subscription

Hi Barb, Welcome to Box Community and glad to assist!  You can follow the steps here to cancel your Box account. Thanks for posting! 

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• Rona
• January 31, 2025 20:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. I can't receive emails.

Hi there, Welcome to Box Community and glad to assist!  If the email is still not found, please check your virus scan, Internet Service Provider, company's mail server, or firewall. Please make sur...

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• Rona
• January 31, 2025 20:04
• 0 votes

1. Community
2. Support Forum
3. Watermarking blurs PDF, how to fix? Fine without watermarking.

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 31, 2025 20:01
• 0 votes

1. Community
2. Support Forum
3. Unable to create password, or add phone number for double authentication

Hi Geneviève, Welcome to Box Community and glad to assist!  To create a password for your Box account, please follow this process: Visit https://app.box.com/reset and enter the email address assoc...

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• Rona
• January 31, 2025 19:06
• 0 votes

1. Community
2. Support Forum
3. pas de possibilité de supprimer l'application

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 31, 2025 19:02
• 0 votes

1. Community
2. Support Forum
3. New Users

Hi Celina, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 31, 2025 19:02
• 0 votes