Rona

1. Community
2. Support Forum
3. 403 when adding an external users

Hi Dan, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 31, 2025 18:57
• 0 votes

1. Community
2. Support Forum
3. Login Issues

Hi Abbie, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 30, 2025 23:16
• 0 votes

1. Community
2. Support Forum
3. Lost Access to Box

Hi Olga, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 30, 2025 21:11
• 0 votes

1. Community
2. Support Forum
3. Invalid email

Hi Richard, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 30, 2025 21:09
• 0 votes

1. Community
2. Support Forum
3. I can't receive emails.

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 30, 2025 21:07
• 0 votes

1. Community
2. Support Forum
3. The system won't let me change or set a new password for my account.

Hi Ken, Welcome to Box Community and glad to assist!  You can reset the password for your Box account, please follow this process: Visit https://app.box.com/reset and enter the email address assoc...

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• Rona
• January 30, 2025 21:06
• 0 votes

1. Community
2. Support Forum
3. User got new phone and can't get into Box

Hi Jina, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you need further assistance.  We'd love to further assist...

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• Rona
• January 30, 2025 19:54
• 0 votes

1. Community
2. Support Forum
3. Can't Add External Collaborator

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you need further assistance.  We'd love to further assis...

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• Rona
• January 30, 2025 19:42
• 0 votes

1. Community
2. Support Forum
3. Files Have Disappeared

Hi Fred, Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the ...

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• Rona
• January 30, 2025 19:40
• 0 votes

1. Community
2. Support Forum
3. I am missing files and folders. Can Box Support attend to this issue urgently please!

Hi Paul, Welcome to Box Community and glad to assist!  Notes: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the ...

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• Rona
• January 30, 2025 19:38
• 0 votes