Rona

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Holley, Welcome to Box Community and glad to assist!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the l...

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• Rona
• January 30, 2025 19:21
• 0 votes

1. Community
2. Support Forum
3. Unable to add users to Box Enterprise account

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• January 30, 2025 18:12
• 0 votes

1. Community
2. Support Forum
3. Box Tools Intune deployment

Hi Artem, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• January 30, 2025 18:09
• 0 votes

1. Community
2. Support Forum
3. Adding Domain

Hi Cedric, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 29, 2025 22:08
• 0 votes

1. Community
2. Support Forum
3. Error Deleting/Adding Folders within Established Folder Structure.

Hi David, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 29, 2025 22:06
• 0 votes

1. Community
2. Support Forum
3. Error code 403

Hi Angela, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 29, 2025 21:43
• 0 votes

1. Community
2. Support Forum
3. 2Factor reset

Hi Cassius, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 29, 2025 21:41
• 0 votes

1. Community
2. Support Forum
3. Log in without association to google account

Hi Andrew Welcome to Box Community and glad to assist!  Please try the password reset process: Visit https://app.box.com/reset and enter the email address associated with your Box account. Check y...

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• Rona
• January 29, 2025 20:43
• 0 votes

1. Community
2. Support Forum
3. Accidentally deleted account

Hi Tomoya, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 29, 2025 20:39
• 0 votes

1. Community
2. Support Forum
3. Adding new user

Hi Stuart Welcome to Box Community and glad to assist! You were prompted to this error because the affected user has an existing free account. To address this issue, add the user and after receivin...

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• Rona
• January 29, 2025 20:36
• 0 votes