Rona

1. Community
2. Support Forum
3. Help auto-creating folder in salesforce

Hi Michael,  Welcome to Box Community and I'm here to help!  I opened a ticket for Product Support and someone will get in touch to you shortly. Please keep an eye to your email.  Stay well! 

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• Rona
• March 15, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. Box Support for Enterprise

Hi Francisco,  Welcome to Box Community!  Please be informed that our mode of support varies depending on your account tariff and to get to our Product Support team you can always go here.  Sorry t...

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• Rona
• March 15, 2023 20:45
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive quit working after updating MacBook Pro to Ventura 13

Hi Tammy,  Welcome to Box Community and I'm here to help!  Let me open a ticket regarding your issue on Box Drive and someone from Product Support will get in touch shortly. Please keep an eye to y...

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• Rona
• March 14, 2023 22:31
• 0 votes

1. Community
2. Support Forum
3. Got an error code trying to update Box

Hi Diedre,  Welcome to Box Community and I'm here to assist!  Can you please uninstall your Box Drive application and and reinstall it here? See if this update will continue to display your error c...

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• Rona
• March 14, 2023 22:14
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage full

Hi there,  Welcome to Box Community and I'm here to help!  It appears that you've managed to open a ticket with Product Support. Our team will continue to work on your ticket and please keep an eye...

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• Rona
• March 14, 2023 22:09
• 0 votes

1. Community
2. Support Forum
3. Box Drive Login Screen Not Loading

Hi Alex,  Welcome to Box Community and I'm here to help!  It appears that you've managed to open a ticket with Product Support. Our team will continue to work on your ticket and please keep an eye ...

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• Rona
• March 14, 2023 21:59
• 0 votes

1. Community
2. Support Forum
3. Disk space issue

Hi Keita,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acco...

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• Rona
• March 14, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. View Upload Permissions Not Accurate

Hi Zach,  Welcome to Box Community and I'm here to help!  This access level is a combination of Viewer and Uploader. A viewer uploader has full read access to a folder and limited write access. Mea...

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• Rona
• March 14, 2023 21:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. Falso almacenamiento en uso

Hi 'Pablo,  Welcome to Box Community and I'm here to help!  As of this writing, this community is primarily intended for English language speakers. If you are able to post your question in English,...

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• Rona
• March 14, 2023 20:56
• 0 votes

1. Community
2. Support Forum
3. Customizing folder path in Box for Windows

Hi there,  Welcome to Box Community and I'm here to help!  For clarity, in what purpose would you like to customize your folder path in Windows?  We'll await for your reply! 

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• Rona
• March 13, 2023 23:03
• 0 votes