Rona

1. Community
2. Support Forum
3. cancel my account

Hi Jenifer,  Welcome to Box Community!  I opened a case for your cancellation request and rest assured that one of our colleagues will reach out through email for assistance.  Thanks for posting an...

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• Rona
• October 25, 2021 19:10
• 0 votes

1. Community
2. Support Forum
3. I NEED TO CANCEL

Hi Michelle,  Welcome to Box Community!  For account cancellation please follow the steps in this page.  Thanks for posting and stay well, 

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• Rona
• October 25, 2021 19:03
• 0 votes

1. Community
2. Support Forum
3. Missing File

Hi Nikki, Welcome to Box Community! I opened a new case regarding your missing files. One of our colleagues will be reaching through email to provide additional assistance.  Thanks for posting! 

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• Rona
• October 25, 2021 18:56
• 0 votes

1. Community
2. Support Forum
3. InDesign files running super slow on Box Drive 2.24.193

Hi there,  Welcome to Box Community!  To get a closer look I opened a case regarding your Box Drive issue. Our colleague from Box Product Support will email you for further assistance.  Thanks for ...

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• Rona
• October 25, 2021 18:16
• 0 votes

1. Community
2. Support Forum
3. Tasks

Hi Autumn,  Welcome to Box Community,  Looks like you need further assistance about creating tasks. I've opened a new ticket and rest assured that someone from Box Product Support will get in touch...

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• Rona
• September 20, 2021 22:56
• 0 votes

1. Community
2. Support Forum
3. I nerd suporte too.

Hi Nelson,  Welcome to Box Community!  We've opened a new ticket for our Box Product Support team to assist you regarding your login issue. Rest assured that someone will get in touch via email.  T...

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• Rona
• September 20, 2021 21:58
• 0 votes

1. Community
2. Support Forum
3. Discrepancy between read only account and write account

Hi there,  Welcome to Box Community!  If your permission on these documents is limited to read-only, please contact the file or folder owner to delete these documents for you. For details in your p...

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• Rona
• September 20, 2021 21:14
• 0 votes

1. Community
2. Support Forum
3. Delete all files at main folder (mass delete)

Hi Daniel,  Welcome to Box Community!  If you want these files to be removed permanently, here's the steps to delete multiple files or folders:  Select the items you'd like to delete by pressing a...

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• Rona
• September 20, 2021 20:56
• 0 votes

1. Community
2. Support Forum
3. How do I resign up?

Hi Thomas,  Welcome to Box Community!  Upon checking your email is registered to Box. In case that you've forgotten your password, please generate a password reset link and setup a new one.  Let us...

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• Rona
• September 20, 2021 20:43
• 0 votes

1. Community
2. Support Forum
3. Impact on shared documents if account of uploader is deleted?

Hi Mary,  Welcome to Box!  You may permanently delete your inactive users and safely transfer their contents to your active users. This option will help you manage your licenses and keep your conte...

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• Rona
• September 20, 2021 19:17
• 0 votes