Jack McLean

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  • Total activity 7
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Recent activity by Jack McLean Recent activity Votes

  • Azure SAML Signing Certificate Update

    1. Community
    2. Support Forum

    Hi, Any guidance on how to update an expiring SAML signing certificate?  SSO works fine but we got a notice that it will expire in October.  

    • Jack McLean
    • 2 followers
    • 3 comments
    • 0 votes

  • Box Drive - Slow Access/Performance Issues

    1. Community
    2. Support Forum

    Are any of you experiencing Box Drive performance issues.  Many of our users are reporting very slow access when using Box Drive.  This is the case whether remote over the VPN or in the office.  Th...

    • Jack McLean
    • 13 followers
    • 9 comments
    • 4 votes

  • Copying files from one folder owner to another

    1. Community
    2. Support Forum

    Hello,   A request came in for me to copy one user's data to another's folder.  It's quite large at about 60 GB.  I know how to do that but when it asks about the destination folder I can not find ...

    • Jack McLean
    • Edited
    • 2 followers
    • 1 comment
    • 0 votes