France

1. Community
2. Support Forum
3. I am getting an error while installing BOX drive on Windows 11 (HRESULT:0x80070005)

Hi there,  Welcome to the Box Community! The error you encounter seems related to Windows device update error that is described in this Microsoft forum: https://answers.microsoft.com/en-us/windows/...

• View comment
• France
• March 08, 2022 18:15
• 0 votes

1. Community
2. Support Forum
3. Replace Box folder icon in Finder Sidebar?

Hi OJ,  Welcome to the Box Community! At present, there is no way to change the icon for Box Sync folder that appears in Finder. If this is something you would like to be able to do, I would highly...

• View comment
• France
• March 08, 2022 18:10
• 0 votes

1. Community
2. Support Forum
3. Linking Data Between Different Google Sheets Workbooks

Hi Melissa,  Welcome to the Box Community! Since this function/ feature is owned by Google, I would recommend reaching out to Google support for further assistance on looking to see if they have a ...

• View comment
• France
• March 08, 2022 18:08
• 0 votes

1. Community
2. Support Forum
3. Collaborator vs Seat

Hi Clio,  Welcome to the Box Community! Have you checked out this article yet? https://support.box.com/hc/en-us/articles/360043695374-I-Have-More-Users-Than-Seats-Error  This may be relevant to you...

• View comment
• France
• March 07, 2022 21:37
• 0 votes

1. Community
2. Support Forum
3. Sync Error

Hi Jim,  Welcome to the Box Community! I understand that you encountered an error when logging in to Box on your Desktop, I'm happy to help. Can I have you follow these articles to uninstall Box Dr...

• View comment
• France
• March 07, 2022 21:14
• 0 votes

1. Community
2. Support Forum
3. Box syncing all files even though not selected to sync

Hi Lesley,  Welcome to the Box Community! As you may have noticed, Box Drive mirrors all of your files and folders in Box webapp in your desktop in a form of cache data. Box Drive's cache size limi...

• View comment
• France
• March 07, 2022 21:06
• 0 votes

1. Community
2. Support Forum
3. Restaurar imágenes

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

• View comment
• France
• March 07, 2022 20:20
• 0 votes

1. Community
2. Support Forum
3. Folder "Kyndryl Thailand_VAT_WHT information" lost

Hi Ketsarin,  Welcome to the Box Community! It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box. K...

• View comment
• France
• March 07, 2022 20:19
• 0 votes

1. Community
2. Support Forum
3. Cancel my Trial Account.

Hi Isbel,  Welcome to the Box Community! If you wish to cancel your Trial Account with Box, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/36004369487...

• View comment
• France
• March 07, 2022 19:04
• 0 votes

1. Community
2. Support Forum
3. Same email two box profiles

Hi Lena,  Welcome to the Box Community! Its not possible to use the same email address on two different Box accounts so you are likely looking at two different accounts in the Box Webapp and Box iP...

• View comment
• France
• March 07, 2022 19:00
• Edited
• 0 votes