France
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Recent activity by France-
Hi there, Welcome to the Box Community! I ran a script that will recount how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a dat...
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Hi Steve, Welcome to the Box Community! This can happen if you are trying to add an email that is already linked to separate Box account. You need to unlink that email from the other account to b...
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Hi Rich, Although the article I shared says you can configure Box Drive's location, you are only moving the location of the Box Drive mount point or the directory. On the "Important" note on the a...
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Hi Alanna, Welcome to the Box Community! This error can happen if you click the invite link on a folder you were previously invited but have since been removed from or the content has been deleted...
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Hi Amit, I'm happy to help! Unlimited "external collaborators" means your account will no longer be charged for external users you will be collaborating with. If you invite them to collaborate, ext...
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Hi Rich, Welcome to the Box Community! To confirm, are you pertaining to this specific article: https://support.box.com/hc/en-us/articles/360043697454-Configuring-the-Default-Box-Drive-Folder-Locat...
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Hi Dinesh, Welcome to the Box Community! If you would like to change the location of your Box Sync folder, this can be done during the installation process. For details, please take a look at this...
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Hi Olivier, Welcome to the Box Community! The search feature you are asking about is currently a known limitation and not supported when using Box Drive on Windows devices: Windows search tools s...
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Hi there, Welcome to the Box Community! The issue with your upload and storage might be related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I we...
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Hi Katherine, Welcome to the Box Community! I understand that you are having issue exporting users from your account. This would be something Box Support team would like to investigate and may req...