France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Change domain and Realign users in box

    Hi Ariel,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Product Support on your behalf.   You should be receiving an email confi...

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    • France
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  • Official comment
    1. Community
    2. Support Forum
    3. HOW to link Box to iOS Files app

    Hi there,  Welcome to the Box Community! If you would like to add/ connect Box into your Files app, please check out this support article from Apple: https://support.apple.com/en-us/HT206481  I als...

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    • France
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  • Official comment
    1. Community
    2. Support Forum
    3. Learning Assignment

    Hi there,  Welcome to the Box Community! I'm sorry to hear that you are having issue accessing a Shared link. I see that you are part of an organization that requires their managed users to contact...

  • Official comment
    1. Community
    2. Support Forum
    3. Error message when I try to pay for subscription

    Hi Lovely,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear about the trouble on submitting your payment information. Please send an email to billing@box.com and one our billing ...

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    • France
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    • 0 votes
    1. Community
    2. Support Forum
    3. Update to latest version

    Hi Fernando,  Welcome to the Box Community, I'm happy to help! Could you try uninstalling Box Drive using this Microsoft fix tool:  https://support.microsoft.com/en-us/help/17588/windows-fix-proble...

  • Official comment
    1. Community
    2. Support Forum
    3. Ambra for Box

    Hi there,  Welcome to the Box Community, I'm happy to help! This integration requires the admin to approve it via the admin console, so a Business or higher plan is necessary. However, if your comp...

    1. Community
    2. Support Forum
    3. Locked out of account with old email

    Hi Benjamin,  Welcome to the Box Community, I'm happy to help! Would you mind providing more information about the issue with your account so we can share our insight on how to proceed and resolve ...

  • Official comment
    1. Community
    2. Support Forum
    3. Where is the download for box on the desktop?

    Hi Amanda,  Welcome to the Box Community, I'm happy to help! If you would like to access your Box folder into your desktop, you can download and install the Box Drive app to your computer. You can ...

  • Official comment
    1. Community
    2. Support Forum
    3. Change payment info

    Hi Christy,  Welcome to the Box Community! Kindly refer to this article if you need to update your payment information for your account: https://support.box.com/hc/en-us/articles/360043694254-Updat...

  • Official comment
    1. Community
    2. Support Forum
    3. How to Upload New Version?

    Hi Zelda, Welcome to the Box Community! You will need to contact the owner of the file or the folder where this report is located and request that they grant you permission to "upload" a new versio...

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    • France
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