France
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Recent activity by France-
Hi Benjamin, It looks like the email is linked to a personal Lite account. If you can’t access the email address associated with your Box account, we recommend either reaching out to your email se...
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Hi Ariel, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Product Support on your behalf. You should be receiving an email confi...
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Official comment Hi there, Welcome to the Box Community! If you would like to add/ connect Box into your Files app, please check out this support article from Apple: https://support.apple.com/en-us/HT206481 I als...
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Official comment Hi there, Welcome to the Box Community! I'm sorry to hear that you are having issue accessing a Shared link. I see that you are part of an organization that requires their managed users to contact...
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Official comment Hi Lovely, Welcome to the Box Community, I'm happy to help! I'm sorry to hear about the trouble on submitting your payment information. Please send an email to billing@box.com and one our billing ...
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Hi Fernando, Welcome to the Box Community, I'm happy to help! Could you try uninstalling Box Drive using this Microsoft fix tool: https://support.microsoft.com/en-us/help/17588/windows-fix-proble...
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Official comment Hi there, Welcome to the Box Community, I'm happy to help! This integration requires the admin to approve it via the admin console, so a Business or higher plan is necessary. However, if your comp...
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Hi Benjamin, Welcome to the Box Community, I'm happy to help! Would you mind providing more information about the issue with your account so we can share our insight on how to proceed and resolve ...
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Official comment Hi Amanda, Welcome to the Box Community, I'm happy to help! If you would like to access your Box folder into your desktop, you can download and install the Box Drive app to your computer. You can ...
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Official comment Hi Christy, Welcome to the Box Community! Kindly refer to this article if you need to update your payment information for your account: https://support.box.com/hc/en-us/articles/360043694254-Updat...