France

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Recent activity by France Recent activity Votes
  • Official comment
    1. Community
    2. Support Forum
    3. Cancellation

    Hi Michael,  Welcome to the Box Community! We are sorry to see you go. If you need to cancel your account, you can follow the guidelines in this article:  https://support.box.com/hc/en-us/articles...

    1. Community
    2. Support Forum
    3. Box Sync on Mac Folder Size Different From Cloud

    Hi Nick,  Welcome to the Box Community! You might be running into the issue related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect The next step will...

    1. Community
    2. Support Forum
    3. Missing Files

    Hi Justin,  Are the missing files owned by your or another user? If those are owned by another user, it's be to reach out to the owner to see if they've removed you from the missing content. If the...

    1. Community
    2. Support Forum
    3. All my files have disappeared! Urgent Help required

    Hi Julian,  Welcome to the Box Community! I wanted to check if you are still experiencing the same issue? Have you tried to check your Box Trash for this? Also, if you are part of a Business or Ent...

    1. Community
    2. Support Forum
    3. Custom App Removal

    Hi Brisbane,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirm...

    1. Community
    2. Support Forum
    3. BOX録音について

    Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

    1. Community
    2. Support Forum
    3. User locked out

    Hi Adam,  Welcome to the Box Community! The  affected user needs to work with our Support team as this issue will require specific account information to resolve. Please have her submit a ticket on...

    1. Community
    2. Support Forum
    3. Missing Files

    Hi Justin,  Welcome to the Box Community! Please note that during the upgrade process, Files/folders may not be accessible as your account is in transition and this may take up to 24 hours to compl...

    1. Community
    2. Support Forum
    3. Delete Sent Requests in Box Sign

    Hi Tim,  Welcome to the Box Community! It seems the ability to bulk delete signed items in the Sent Request location is currently not available. I appreciate your feedback and would highly recomme...

    1. Community
    2. Support Forum
    3. Box Drive Update for Mac?

    Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created...