France

1. Community
2. Support Forum
3. Error when logging in after installation

Hi Borena, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

• View comment
• France
• September 03, 2021 21:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. Customer Success Manager

Hi David,  Welcome to the Box Community! Box Customer Success Managers (CSMs) are your trusted guides and advocates at Box. They can offer best practices for your industry or use cases, will help d...

• View comment
• France
• September 03, 2021 21:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. YOUR PERSONAL ACCESS CODE FOR Sprint@T-Mobile - IBM Security Review

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

• View comment
• France
• September 03, 2021 18:28
• 0 votes

1. Community
2. Support Forum
3. Upgrade account - Files missing

Hi there,  Welcome to the Box Community! Please note that during the upgrade process, Files/folders may not be accessible as your account is in transition and this may take up to 24 hours to comple...

• View comment
• France
• September 03, 2021 18:27
• 0 votes

1. Community
2. Support Forum
3. IBM to Kyndryl Migration

Hi Zeeshan,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf.   You should be receiving an email confi...

• View comment
• France
• September 03, 2021 18:20
• 0 votes

1. Community
2. Support Forum
3. Green banner covering Download Button?

Hi Bob,  Sorry for this inconvenience, the purpose of the banner is to encourage users to login to their Box (existing users) so they can view in "Recents" contents shared to them and access them a...

• View comment
• France
• September 02, 2021 22:18
• 0 votes

1. Community
2. Support Forum
3. MACOS 11.4 BETA (20F5055c) - Box Drive's system extension failed to load.

Hi Georgi,  Welcome to the Box Community! We have released a new public beta version of Box Drive that supports devices with M1 chips. You can find additional information regarding the latest beta ...

• View comment
• France
• September 02, 2021 22:07
• 0 votes

1. Community
2. Support Forum
3. Files will not sync Red Dot

Hi Stacy, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

• View comment
• France
• September 02, 2021 19:46
• 0 votes

1. Community
2. Support Forum
3. How do I do automatic backup of a personal folder into Box?

Hi Carlo,  Welcome to the Box Community! If you would like to backup folders that is in your hard disk, you may upload them to Box. There are a few options on how you can upload and save your folde...

• View comment
• France
• September 02, 2021 19:45
• -1 votes

1. Community
2. Support Forum
3. How can I upgrade?

Hi there,  Welcome to the Box Community!   This may need our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request to upgrad...

• View comment
• France
• September 02, 2021 19:37
• 0 votes