France

1. Community
2. Support Forum
3. Trying to cancel trial version

Hi Kay,  Welcome to the Box Community!   This would be something our Cancellations team can assist you with and it seems you already have an open ticket for this request.   Please continue worki...

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• France
• July 26, 2021 22:17
• 0 votes

1. Community
2. Support Forum
3. iPhone 12 Pro files won't open. Says Network Issue. iOS 14.6 Box 5.5.5

Hi David,  Welcome to the Box Community! Are you using a third-party VPN application in your iPhone? Can you try disabling that and then see if the error will disappear and if you can open your fil...

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• France
• July 26, 2021 21:52
• 0 votes

1. Community
2. Support Forum
3. Preview - Zoom in and out options not displayed

Hi Laine,  Welcome to the Box Community! Would you mind sharing what you are seeing when you preview files in Box so we can check? Is this happening to specific file or file type? Additional inform...

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• France
• July 26, 2021 21:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box integration Teams change default folder not possible

Hi Pierre,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf.   You should be receiving an email confir...

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• France
• July 26, 2021 21:34
• 0 votes

1. Community
2. Support Forum
3. New Account

Hi Sunmi,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf.   You should be receiving an email confirm...

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• France
• July 26, 2021 19:55
• 0 votes

1. Community
2. Support Forum
3. Refund

Hi there, Welcome to the Box Community!   This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help address your refun...

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• France
• July 26, 2021 19:54
• 0 votes

1. Community
2. Support Forum
3. Refund

Hi RG, Welcome to the Box Community!   This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help address your request ...

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• France
• July 26, 2021 19:52
• 0 votes

1. Community
2. Support Forum
3. I Need to Cancel Account

Hi Quinton,  Welcome to the Box Community!   This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help with your reque...

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• France
• July 26, 2021 19:50
• 0 votes

1. Community
2. Support Forum
3. Box Notes App Undo Tool

Hi Keith,  Welcome to the Box Community and thanks for your post! There's currently no "Undo" option among the toolbar when editing Box Notes.  If this is something you would like to be able to do,...

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• France
• July 26, 2021 19:48
• 0 votes

1. Community
2. Support Forum
3. Multiple copies of Scrivener project created

Hi Patrick,  Welcome to the Box Community and thanks for your post! To confirm, do these multiple copies or duplicates have email appended on them? This article may be relevant to your problem with...

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• France
• July 26, 2021 19:26
• 0 votes