France

1. Community
2. Support Forum
3. How to open folder web link in desktop app

Hi Everyone,  Welcome to the Box Community! We appreciate you sharing your use case here on how this functionality would be important and useful to you. If this is something you would like to be ab...

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• France
• June 28, 2021 20:31
• 0 votes

1. Community
2. Support Forum
3. Box Sync (or Drive) not launching and running on Windows

Hi Luiz,  We are glad to hear that everything is okay now! Thanks for sharing your use case to the community and I hope these tips can help them if ever they encounter the same issue. Best,

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• France
• June 28, 2021 20:29
• 0 votes

1. Community
2. Support Forum
3. Box Edit very slow with Microsoft Word since recent update

Hi Everyone,  Welcome to the Box Community! We understand were you are coming from and we are sorry to hear that you continuously face the same issue. This is definitely not the experience we want ...

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• France
• June 28, 2021 20:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Full storage

Hi Pamela,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect T...

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• France
• June 28, 2021 20:12
• 0 votes

1. Community
2. Support Forum
3. Sync verse Drive?

Hi there,  Welcome to the Box Community! Although users are now able to change the Box Drive folder location, please be advised that you're only moving the location of the Box Drive mount point. Th...

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• France
• June 28, 2021 18:19
• 0 votes

1. Community
2. Support Forum
3. FAILED TO CANCEL MY BOX ACCOUNT

Hi Robin,  Welcome to the Box Community We are saddened that you have decided to cancel your account. This will require our Cancellations team to work directly with you and it appears you already h...

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• France
• June 28, 2021 18:09
• 0 votes

1. Community
2. Support Forum
3. Username

Hi Jadon, Welcome to the Box Community! On a standard login process, the email address associated with your Box is the username that is use to login to Box. If this is not the case for you, you mig...

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• France
• June 25, 2021 20:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. Shared folders with uploader users

Hi Luqmaan,  Welcome to the Box Community! An Uploader has limited write access to the content. The uploader is able only to upload and see the names of the items in a folder. The uploader is not a...

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• France
• June 25, 2021 20:23
• 0 votes

1. Community
2. Support Forum
3. Récupération version documents historiques

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• June 25, 2021 20:12
• 0 votes

1. Community
2. Support Forum
3. Box Drive Not Run on Windows 10

Hi Folks, Welcome to the Box Community and thank you for sharing your thoughts and use cases on how the same issue was resolved for you.   @Joao, if none of the suggestions of the members work for ...

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• France
• June 25, 2021 20:06
• 0 votes