France

1. Community
2. Support Forum
3. How do I Sync a folder on a different hard disk (not my C drive)

Hi Andrew,  Welcome to the Box Community! If you would like to change the location of your Box Sync folder to another hard disk, please take a look at this article: https://support.box.com/hc/en-us...

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• France
• April 27, 2021 21:31
• -1 votes

1. Community
2. Support Forum
3. Cancel Subscriptiion

Hi Angel,  Welcome to the Box Community! I'm sorry to hear about the issue in cancelling your Box subscription. I've gone ahead and created a ticket for you so that a Cancellation associate can wor...

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• France
• April 27, 2021 20:12
• 0 votes

1. Community
2. Support Forum
3. get separate (mapped) shared links for a large number of files under a folder

Hi Yu,  Welcome to the Box Community! That is correct, there isn't a way to generate separate shared links for multiple files in a folder in Box, so this would have to be generate per file manually...

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• France
• April 27, 2021 20:09
• 0 votes

1. Community
2. Support Forum
3. Issuing find command on Box folder will crash macOS BigSur 11.3 (Box Drive 2.20.136)

Hi Fabio,  Welcome to the Box Community! At present, Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive as they are not support. You will need to...

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• France
• April 27, 2021 20:04
• Edited
• 0 votes

1. Community
2. Support Forum
3. how to download multiple versions of uploaded files all at once

Hi Toyosaki,  Welcome to the Box Community! At present, there is no way to download multiple versions of uploaded files all at once in Box Webapp. You will need to manually download each file versi...

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• France
• April 27, 2021 19:56
• 0 votes

1. Community
2. Support Forum
3. Woocommerce downloads and zip files

Hi Joel,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

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• France
• April 27, 2021 19:25
• 0 votes

1. Community
2. Support Forum
3. Cancel Trial

Hi Kishen,  Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box account: Canceling Your Box Account You may email cancel@box.com or you may submit a tic...

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• France
• April 26, 2021 21:25
• 0 votes

1. Community
2. Support Forum
3. Please cancel my Box Account

Hi K,  Welcome to the Box Community!   I understand you would like to cancel your Box and have tried it multiple times but unable to. So, I went ahead and created a ticket for you for with our Canc...

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• France
• April 26, 2021 19:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Reactivate user access

Hi Virginia,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have...

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• France
• April 26, 2021 19:32
• 0 votes

1. Community
2. Support Forum
3. Feature request - Full color palette for Box Notes

Hi there,  Welcome to the Box Community! It's not of our product road map, however, if you have any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more...

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• France
• April 23, 2021 22:08
• 0 votes