France
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Recent activity by France-
Hi there, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I'v...
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Hi Peter, Welcome to the Box Community, I'm happy to help! At present, only the listed file types here can be previewed in Box: https://support.box.com/hc/en-us/articles/360043695794-Viewing-Diffe...
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Hi Colin, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I've g...
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Hi there, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I'v...
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Hi Bandar, Welcome to the Box Community, I'm happy to help! To confirm, do you own the missing files or are these files inside a collaborative folder owned by someone else? If a collaborative fold...
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Hi there, Welcome to the Box Community, I'm happy to help! It's possible that the new consultant was invited to collaborate or was given a shared link by someone else to the Confidential Folder. H...
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Hi Maggie, Welcome to the Box Community, I'm happy to help! I understand that it may appear that Box Drive is using a huge amount of my internet data on your device. We have seen situation like th...
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Hi Everyone, Welcome to the Box Community, I'm happy to help! If you wish to cancel your subscription to Box, you may follow the steps provided in this article: https://support.box.com/hc/en-us/ar...
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Hi Alice, To answer your question, yes, if your customer owns the shared file and is part of a Business account, their Admin may run a "User Activity" report to determine who among the collaborato...
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Hi there, Welcome to the Box Community, I'm happy to help! It looks like the issue is due to compatibility as it seems you also have Box Drive installed on your device. Box does not support runnin...