France

1. Community
2. Support Forum
3. IndividualからPersonal proへのアップグレードが出来ません

Hi there,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...

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• France
• October 21, 2022 17:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Tagged items not appearing in search

Hi Alexis,  Welcome to the Box Community! Have you checked this article on using the search function in Box: https://support.box.com/hc/en-us/articles/360043696314-Search-for-Files-Folders-and-Cont...

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• France
• October 27, 2020 18:07
• 0 votes

1. Community
2. Support Forum
3. Error when transferring file owners (from internal user to external user)

Hi Rachael,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created...

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• France
• October 26, 2020 22:20
• 0 votes

1. Community
2. Support Forum
3. Collaborator Invite Emails

Hi Susan,  Welcome to the Box Community! There is not a way to confirm email sent invitations to collaborate to others within your Box account. If you want to see the list of those users and their ...

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• France
• October 26, 2020 22:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. MUSIC

Hi there,  Welcome to the Box Community! If you want to post your music in to your Facebook account, you can create a "Shared link" and share/post that link into your FB account. More details on ho...

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• France
• October 26, 2020 21:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. REMOVING A BATCH OF COLLABORATORS FROM A BOX FILE

Hi Stacey,  Welcome to the Box Community! At present, there is no way to remove multiple collaborators from a shared folder at once in the Box webapp. You will have to manually remove them from you...

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• France
• October 26, 2020 21:27
• 0 votes

1. Community
2. Support Forum
3. How to open read only PDF from mobile browser without Apps and account.

Hi there,  Welcome to the Box Community! If you are able to access the link on PC browser and Box apps for mobile, you should also be able to open it in Mobile browsers. Have you asked your clients...

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• France
• October 26, 2020 21:13
• 0 votes

1. Community
2. Support Forum
3. how to delete the document if you are a Viewer

Hi Anna,  Welcome to the Box Community! To answer your question, no, a viewer doesn't have the ability to delete items in a folder he/she joined in. Check out this article discussing on different p...

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• France
• October 26, 2020 20:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. Problem with videos that have been uploaded to Box

Hi Benjamin, Welcome to the Box Community! Box doesn't modify files that have been uploaded to your Box cloud. The error don't seem to be an error on the Box side, so I did some digging on outside ...

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• France
• October 26, 2020 22:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to send links to non-Box users

Hi Cathy,  Welcome to the Box Community! The feature to allowing users to Share links to non- Box users has not changed but the you might want to check with your organization if they made changes w...

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• France
• October 26, 2020 19:43
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• 0 votes